President Akufo-Addo has named Bice Osei Kuffour, popularly known as Obour as the acting Managing Director of the Ghana Post Company Limited.
Obour, in his new position, is to see to the expansion of the company’s postal network to viable areas and improve service to non-viable areas.
He will also be occupied with improving mail security, the existing ancillary services such as financial services to augment the traditional ones and promote all postal products to create awareness of their existence, among other things.
His appointment comes at a time when Ghana Post has been on a turnaround path leading to significant growth through the introduction of new services and expansion of its fleet.
Digitization of Post Offices across the country has been at the centre of the turnaround strategy, allowing the company flexibility to easily add on new services, whiles the introduction of digital addresses by the government has come to enhance the delivery of mails and parcels.
Their online platform, “Ghpostpay”, was launched in 2019 to allow customers to access Ghana Post services remotely. Ghana Post’s significant growth and contributions over the past 3 years has been recognized by both international and local partners in the form of awards.
This includes; Best EMS Call Centre 2017 and Best Customer Care Award 2018, both by the Universal Postal Union in Switzerland.
Other awards are: Public Sector Campaign of the Year 2018 by Marketing World Awards; CIMG President Special Awards 2018; Most Reliable and Fastest Courier Company in West Africa 2019 by Pillars Modern Ghana Awards; Excellence in Innovation and Technology 2019; and Outstanding Contribution to the Shipping Industry 2019 by Ghana Shippers Awards.
Discussion about this post